FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We currently ship to the continental US.
How long does shipping take?
Shipping times vary based on carrier and selected shipping methods. We process all orders within 5-7 business days.
How do I track my order?
You can track your order using your shipment notification email or in the customer portal.
General
What materials do you use for your permanent jewelry at Golden Gleam?
We use high-quality materials such as 18k and 14k gold, as well as stainless steel for our handmade and permanent jewelry.
Is Golden Gleam jewelry waterproof?
Yes, all our jewelry is waterproof, ensuring durability and longevity.
How do I care for my Golden Gleam jewelry?
Our jewelry is sweat-proof and tarnish-resistant. To maintain its shine, simply clean it with a soft, damp cloth.
Do you offer custom designs for permanent jewelry?
Yes, we love creating unique pieces. Contact us for custom design inquiries.
Is Golden Gleam jewelry suitable for sensitive skin?
Our jewelry is hypoallergenic, making it suitable for even the most sensitive skin types.
Can I host a private permanent jewelry party with Golden Gleam?
Certainly! We offer private events where you and your guests can enjoy an exclusive jewelry shopping experience.
What are the benefits of hosting a private permanent jewelry party?
Hosting a private party allows you and your guests to explore our collection in a personalized setting, receive special selections, and even enjoy customized design consultations.